Who We Are
This website (orientalift, referred to as "we," "us" or "Oriental Lift") is operated by Oriental Lift, a lift and elevator company based in Balanagar, Hyderabad, Telangana. This policy explains what happens to information you share with us through this website.
What Information We Collect
We only receive information that you choose to give us directly, through:
- The enquiry form on our Contact page (name, phone number, email, city, building type, lift requirement and any message you type)
- A direct call or WhatsApp message to our published phone numbers
- A direct email to our published email address
- A message sent to us through Instagram or Facebook
We do not collect any information about you automatically. This website does not use cookies, analytics tracking or advertising pixels of its own at this time.
How the Enquiry Form Works
When you fill out and submit the enquiry form on our Contact page, the details you enter are sent to us in two ways: (1) through Web3Forms, a third-party form-delivery service, which emails your enquiry directly to Oriental Lift, and (2) by opening a pre-filled WhatsApp conversation between your device and Oriental Lift's WhatsApp number, which you can choose to send. This website does not store your information in a database of its own. The WhatsApp conversation is subject to WhatsApp's own privacy policy, as it is a service operated by WhatsApp/Meta. The email delivery is subject to Web3Forms' own privacy policy, as it is a service operated by Web3Forms, not by us.
How We Use Your Information
Any information you share with us directly (by call, WhatsApp, email or social media message) is used only to:
- Respond to your enquiry about a lift or elevator project
- Prepare a quotation, arrange a site visit or discuss your requirement
- Provide ongoing service where you become a customer (installation, maintenance, repair, AMC, modernization or replacement)
We do not sell, rent or share your information with third parties for marketing purposes.
Third-Party Services
This website links to WhatsApp, Instagram and Facebook, and uses Web3Forms to deliver contact-form submissions to us by email. These are independent platforms and services with their own privacy policies, which apply once your information is processed by them. We are not responsible for how these third-party services handle your information beyond delivering your enquiry to us.
Data Retention
This website does not store any information you submit in a database of its own. Your enquiry is processed by Web3Forms only to deliver it to us by email, and any WhatsApp conversation exists only within WhatsApp — both governed by their own respective privacy policies and retention practices, not by us.
Children's Privacy
This website is intended for adults enquiring about lift and elevator services for a building or property. It is not directed at children, and we do not knowingly collect information from children.
Changes to This Policy
We may update this policy if the way this website works changes — for example, if we add analytics tools or a contact-form backend in future. Any changes will be reflected on this page with an updated date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
- Phone / WhatsApp: 90002 48365
- Email: orientalift@gmail.com
- Head Office: Sai Baba Nagar Colony, Plot No. 2, Opp. Majestic Garden, Beside Pooja Store, Balanagar Main Road, Hyderabad, Telangana – 500037